Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our Service:

• Personal Information: Information you provide, such as your name, email address, and phone number, when you contact us, create an account, or use our contact form.
• Payment Information: When you purchase premium features, payment details (e.g., card information) are collected and processed securely by our third-party payment gateway, Razorpay. We do not store your payment details.
• Uploaded Images: Images you upload for background removal are processed and temporarily stored to provide the Service.
• Usage Data: Information about how you interact with our Service, such as IP address, browser type, device information, pages visited, and timestamps, collected automatically via cookies and analytics tools.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the Service, including processing uploaded images for background removal.
• To process payments for premium features via Razorpay.
• To communicate with you, including responding to inquiries and providing support.
• To improve our Service, such as analyzing usage patterns and enhancing functionality.
• To send promotional emails or updates about CleanMyBg (you can opt out at any time).
• To comply with legal obligations or protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• With Service Providers: We share data with trusted third parties, such as Razorpay for payment processing and analytics providers, who are bound by confidentiality obligations.
• For Legal Purposes: We may disclose information to comply with legal requirements, respond to court orders, or protect our rights, property, or safety.
• With Your Consent: We may share information with other parties if you explicitly consent.

Razorpay’s handling of payment data is governed by their privacy policy, available at https://razorpay.com/privacy/.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. Cookies are small files stored on your device that help us:

• Remember your preferences and settings.
• Track usage patterns to improve our Service.
• Deliver personalized content.

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Service.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information and uploaded images from unauthorized access, loss, or alteration. However, no online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information and uploaded images only for as long as necessary to provide the Service, fulfill legal obligations, or resolve disputes. Uploaded images are typically deleted after processing, unless required for ongoing service or legal purposes. Payment data is managed by Razorpay and not stored by us.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from promotional emails or opt out of non-essential data processing.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

8. Third-Party Links

Our Service may contain links to third-party websites, such as Razorpay or Pexels (used for background images). We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing information.

9. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it. Contact us if you believe we have collected information from a child.

10. International Data Transfers

Your information may be processed in servers located outside India, including by third-party providers like Razorpay. We ensure such transfers comply with applicable data protection laws, using appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: H NO 81B, Village Meethapur, Badarpur, South Delhi, New Delhi, Delhi 110044, India